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Channel: Betheme Support Forum

Child theme

Recently just made a website but forgot about using a child theme. Now you have updates I don’t want to overwrite what I have done so far. Is there a way to transfer the content I’ve added so far to a...

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Unable to change phone number from options to mandatory at checkout

How can I do this?I can see only scrip on the check out page, visual page is not appearing.Can I do using code? Please support.

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Slider category error

After the last 28.1 update, sliders don't show my categories in bebuilder.

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Secret/weird 40px bottom margin

Hello,I don't know how to showcase this behavior via a image, since it depends on so many things.I have a really hard centering objects in BeBuilder (both vertically and orizontally). I keep checking...

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WooCommerce Templates are not working

I am setting up WooCommerce product category templates. I have a template for each product category that I want subcategories displayed and I have a separate template for the categories that I want...

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Edit with BeBuilder update

Hello.I need your help.When I click Edit with BeBuilder to edit the website page design, the following message appears. So I updated, but the website design page that was working fine before is now...

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Change the Excerpt length / Showing read more

Hello,I use a template for the blog archive and i encounter 2 problems.1) Where can i change the excerpt length? Because I use a template it is not automatically generated. I have therefore placed a...

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Mobile Site issue

How do I fix this mobile issue? It is affecting my page speed performance. I tried disabling Parallax but it still loads this whole line block

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New color blog posts and Woocommerce

Hi, We are changing the color profile of our website. We've updated the colors under Options, replacing a yellow contrast color with an orange color. However, the yellow color is still showing in the...

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https://themes.muffingroup.com/be/video3/ problem saving

we are having a problem with the video3 theme, we try to clone an element that contains either an image or a small video with the build bilder editor but if we put view page (after loading) it deletes...

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Add tabs on product page

I have my single product page in this address Pannello acustico in legno fonassorbente – YouDeco… I decori parlano di Te!Ho I can add table section after description section? (see attached picture)

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Trouble With Portfolio and Logo on top

I'm having issues with the logo on top. I changed it in the site Identity, and removed the old logo in my media, but the template logo is still there. My logo is showing over top of it, but the...

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Can't Update Template

I have a products page with a bunch of identical products, so they all use the same template.I went to update the template and opened a product listing, and accidentally just modified the "template"...

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Theme has outdated files

HiI'm getting that info on top of Wordpress saying that them has Woocommerce outdated...

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Can I use layout of other website

Is there any way to save layout and use it on an another website

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Homepage Sections – Horizontal Scrollable User Content

Hi,I'm currently working on populating my homepage and would appreciate your help with a specific section.While browsing the pre-built BeTheme websites, I found a layout (screenshot 1), which I believe...

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BeBuilder Editor

Trying to figure out why the editor looks like this when I try to edit in the BeBuilder Editor. But when I view my page - the full template is showing. Everything is updated. Screenshot 2025-06-10 at...

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Customer Registration Process & Page Missing

Hi team,I've applied the theme template with WooCommerce to build my website, but I've noticed that the template only includes a login page. There doesn't seem to be a process or page for new customers...

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BeTheme Slider

Hello!I want to showcase a bunch of photos in a slider. I notice that the photos are aligned to the top, and resize in a seemingly random manner. I couldn't showcase all the situations due to privacy...

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Misaligning and responsive widths

Hello,Look at this video: https://photos.app.goo.gl/CMsJ2cy3jhpK1zx76The mobile header does not stay centered in real-life scenarios. It stays slightly to the right. I pressed all the buttons I could...

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Want to use two prebuilt website templates simultaneously

I'm working on a project and want to incorporate specific features from the Shopassistant template (https://themes.muffingroup.com/be/shopassistant/) and the Dietitian3 theme...

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version 28.1

After updating WooCommerce, I also updated the Betheme theme. However, my Betheme Child theme still has outdated copies of some WooCommerce template files. Your theme has a woocommerce.php file, you...

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Width image captions for inline image in %

Hi, I am using the Book2 theme. Is it possible to adjust the width of captions for inline images in %? Like so: [caption id="attachment_1111" align="aligncenter" width="100%"]?The use of px is a...

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Close SideBar Menu

Hello, when my website switches to the mobile version, I use a hamburger menu for the site navigation. This menu opens a sidebar menu. I can't find any option on the button block or the icon block that...

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The portfolio section changed maybe on an update

Hi, I haven't changed the portfolio sections in my website (in both languages), but for some reason they changed.: https://www.atico.cr/work/ https://www.atico.cr/es/portafolio/ I can't remember how to...

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Widgets not shown

Hey,there are no widgets shown, how do I fix it? for example another betheme store (same version as mine [28.0.6]). Thanks for your help,Lennard

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How to remove built in sandwich menu(icon) in main menu?

Please see the screenshot below - how do I remove the sandwich menu between Contact and HIRE US? Thanks in advance.

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Video Element not responding

Hello, having an issue with updating a Video using the Video Element in the Betheme Builder. I am trying to get the autoplay, controls visible and not muted but all of the videos seem to be muted and...

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Random space at top of all pages

Hello, All my pages, except the homepage, have a random space at the top before the first section. How do I get rid of it? You can find my credentials for the website in a private email. Thx.

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White Space

Dear, I bought your theme and is great.. but I am having a huge probllemI am creating a daily plan and using MetaBox.. the problem that every time I create a new blog, automatically create a white...

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