Hello support.
There is a robots.txt file that exists on the live site which disables access to entire website root.
I cannot locate this file using file explorer in CPanel and even using FTP. Its as if it does not exist.
I think there is something that's triggering it from BeTheme.
I have also disabled Yoast but still no luck. I have not installed any additional SEO extensions either!
So I have no idea where this robots.txt file is generated from, where its located, how this is happening. Its a ghost file!
I even overwrote it with another blank robots.txt file but something is still blocking robots.
Please reply with detailed troubleshooting steps which will help me triangulate the issue and solve this. Otherwise I'm not sure if I should buy BeTheme again for my other clients because this is a very scary and embarrassing problem...
Thanks