Hi there,
I updated my Betheme (it was out of date for 2+ years). However the the website now has lost all of the font settings and many of the design shortcodes/backgrounds are not there either or not appearing properly. The header sticky function is not working either.
The worst thing is when I try to update page content such as update the font in Betheme options or update a sortcode it is not updating the website even if the settings are saved successfully? So this means I cannot go and fix these errors as none of the Betheme settings are being saved.
PLEASE can I get some help urgently as my job depends on this being fixed ASAP! I just purchased support for this reason also.
Please can you advise what is wrong, I suspect some php/settings file needs resetting or some other element in the update of the theme locked some settings file and needs sorting manually.
Thankyou and kind regards
Kaz
I updated my Betheme (it was out of date for 2+ years). However the the website now has lost all of the font settings and many of the design shortcodes/backgrounds are not there either or not appearing properly. The header sticky function is not working either.
The worst thing is when I try to update page content such as update the font in Betheme options or update a sortcode it is not updating the website even if the settings are saved successfully? So this means I cannot go and fix these errors as none of the Betheme settings are being saved.
PLEASE can I get some help urgently as my job depends on this being fixed ASAP! I just purchased support for this reason also.
Please can you advise what is wrong, I suspect some php/settings file needs resetting or some other element in the update of the theme locked some settings file and needs sorting manually.
Thankyou and kind regards
Kaz