BeTheme and W3 Total cache

Hi, I'm Francesca. I have a big problem with BeTheme. If I look at my site using the WordPress application everything works. But when I publish a page or post the layout is different. I found out that it is the W3 Total Cache plugin that creates this layout error. If I disable it, everything works correctly. But the BeTheme website says that W3 Total cache is compatible. How can I solve the problem?