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WPBakery will not update to latest version

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The WPBakery will not update to latest version. I receive the following error:

An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. 

My BeTheme support is up to date and I am not sure what to do next. When I try to activate the WPBakery it goes to their website.

Thank you,

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