Hi Support,
I just renewed my support for the theme, I tried to activate my wordpress with the purchase code given DO-NOT-POST-YOUR-LICENSE-CODE-ON-THE-PUBLIC-FORUM
However, the error shows as the following: Purchase code already used. Please deregister purchase code and remove theme folder on: 32c.f1a.myftpupload.com
I have deleted that IP folder a while more than a year ago from my Godaddy server account, that being said I dont have access to go into a fold to deactivate that folder.
Please advise, so I can move forward with my new website.