Register License
Hi Support,I just renewed my support for the theme, I tried to activate my wordpress with the purchase code given DO-NOT-POST-YOUR-LICENSE-CODE-ON-THE-PUBLIC-FORUMHowever, the error shows as the...
View Article[Contact Box]
Good morning.Within the [CONTACT BOX] shortcode how can I modify the interlinear or font size? I have copied the example code and I get different, much more space between lines than in the...
View ArticleCaption Image
Good morning.As I could with CSS, I suppose it will be with WP CAPTION TEXT, but I do not know how ... Do the following:Change to bold and put a larger text?Thank you
View ArticleComplete Pre-Built Installation Issue
Hi,I get a blank page after I reset and install the complete pre-built sites. When I go check to see if it is installed it has not. What should I do?
View ArticleFooter Links
I have the Software theme and need to edit these footer links, but can't find where I access that to make the changes. Thank you for any help!They are the links at the bottom of this -...
View ArticleBreadcrumb Issue and suggestion
PROBLEM:In the breadcrumb, the link is set to the server's domain name instead of the value set for that WordPress site. This is problematic in multisite configurations because multisites have...
View ArticleHeader/subheader image to refresh every time the page is reloaded
I want my header/subheader image to refresh from a collection of images whenever the page gets reloaded. The way this site does it: http://www.wonko.infoCan I add some css to make that happen
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Does not work on the mobile
Hello! I have a problem.When editing a page (using the Minimal template of the premium theme Betheme) the text and the parallax I use is seen correctly in a browser (Computer, laptop) but when trying...
View ArticleCan't remove slider from woocommerce shop and product pages
When I choose Select for the slider, the slider is not removed, but the default slider shows up. I tried using Theme Options to remove: Options are Slider: Show Shop Page Slider on Main Shop Page or...
View ArticleWhat I created is not showing on the page.
Hi I've created a few elements on the page but it's not showing on the actual side.It seems to stop showing after a certain amount of elements created. Could I get someone to help me out on this.
View Articleupdate purchase code
Hello,Thanks for your theme, How can I reset my purchase code ?Regards
View Articlewhere I found complete list of DIVs to format ConactForm7-fields
Hello,I installed some preview websites in BeTheme, to see, how the conatct form, made with ContactForm 7, are designed.So I found e. g. this:<div class="column one-second">[text* your-name...
View ArticleProblem with subheader title on mobile
Hello,I have problem with long titles on subheaders on my site. They are too long on mobile, it looks like they are not responsive.Here is en...
View ArticleMenu url of new pages
Hi, my new website https://concertpianist.academy is based on a BeTheme demo. When I add new pages, a new menu is created that points to wrong URLs, for instance domain/page/home instead of...
View ArticleStrange error messages in the beginning of the page
Hello !I'd like to add some elements on my page but every time I add a new element this kind of message in the beginning of the page appear http://prntscr.com/mk3dfg. I verified mozilla the html code,...
View Articleradius for images?
Hi I would like to realize radius, example: { border-radius:14px !important; } for the child image.Here my example: https://dev.lenamedia.de/dev/pw: betheme123I tried with class: .radius1 {...
View ArticleHeader Builder - How to add the Shopping Cart ?
Hi ,i am wondering how to add the shopping cart button with icon inside the Header Builder?!Thanks Chris
View ArticleI cannot update
Hello,I cannot update anything in my site.If I try to change a photo or a test, the page never update.Do you have any suggestion to solve the problem.My site is...
View ArticleDownload Again
Hi Betheme,We've just moved email servers and lost the original login to download the template, can you kindly resend this or tell us where to access it from?explore@geniustravels.co.uk
View ArticleI am unable to install pre-built website
I installed betheme successfully and system status is absolutely fine with all status OK. But still I am not able to install pre-built website. When I install a pre-built website it shows progress but...
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